Roses Warranty

We offer free replacements for roses that die within 30 days of receipt (US only). For customers outside the US, please contact customer service for warranty options. If your rose dies within one month of arrival, please contact our customer service team or email us at support@irarose.com. To process a warranty claim, please provide photos of the plant and its tag. Once we confirm the claim, we will arrange for a replacement to be shipped. Because roses are perishable, we do not accept returns or issue refunds without our prior approval. If you have any questions, please contact us promptly.